MQ – Mastering Quality
Effective Quality Management Training Program
The quality management training program, MQ – Mastering Quality responds to the rapidly changing development requirements of quality professionals in the digital age. The program focuses on the core issues and basic elements of quality and development management, so that you can best develop and lead the current performance while preparing for future challenges.
The program deals with quality management sectors on many levels and helps to renew the competences of both the individual and the organization. During the program, you will
- come to understand how quality is managed and improved effectively: when quality is assured, productivity increases and profitability improves
- adopt new ways to see the importance of quality work in your organization and obtain the latest knowledge and realizable ideas
- build confidence in your role as a quality expert
- learn how to facilitate and support others in finding solutions
- identify development targets and learn how to question the current operating models
The MQ training program helps you understand that in order to bring about change and improvements and embed quality in organizational culture, mindsets need to be shaken and actions to be taken and managed in an organized way. After the training, you will be familiar with the best practices of quality management, understand the principles of continuous improvement and be able to lead change towards your goals.
Please note that this program in held in Finnish.
Benefits
The program provides an opportunity for the organization and the individual to challenge familiar, deeply rooted mindsets and makes it easier to understand the connection between quality management, performance, and profitability.
For
The program is intended for experts, managers, and leaders responsible for developing quality, strategy, practices, or processes in industry, service-sector companies, and the public sector.
The program suits you if
- you are an experienced expert and you want to update or deepen your expertise with modern quality knowledge
- you are looking for career opportunities in quality and development activities and seeking confidence as a quality expert
- you want to challenge deeply rooted mindsets and look for fresh insights to support quality and development work
- instead of taking decisions on a hunch, you are looking for methods, models and practical tools to continuously develop and improve quality
Contents and Schedule
The MQ program consists of 7 study modules (13 days) and assignments. It covers the core themes of quality management, such as strategic development and management, development methods and their application, process management and development, change management, operational excellence, and personal development as a quality expert.
Learning is promoted through a wide range of teaching methods such as interactive group work, simulations, and case examples. Between modules, you will apply the learned methods, tools, and principles in practice through exercises.